RIMANGLOW operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information that has been de-identified or aggregated so it cannot reasonably be linked to you. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories (including inferences drawn from them):

• Contact details (name, address, billing/shipping address, phone, email).
• Financial information (credit/debit card numbers, payment details, transaction info).
• Account information (username, password, security questions, preferences, settings).
• Transaction information (items viewed, cart/wishlist, purchases, returns, exchanges, cancellations, history).
• Communications (information you include when contacting customer support or otherwise communicating with us).
• Device information (device, browser, network, IP address, unique identifiers).
• Usage information (how and when you interact with or navigate the Services).

Personal Information Sources

• Directly from you (account creation, using the Services, communications, forms).
• Automatically via the Services (from your device or through cookies and similar technologies).
• Service providers (when they enable technology or process information on our behalf).
• Partners/third parties where permitted by law.

How We Use Your Personal Information

• Provide, tailor, and improve the Services. Process payments, fulfill orders, remember preferences, manage your account, arrange shipping, handle returns/exchanges, enable reviews, and personalize your shopping experience (including recommendations).
• Marketing and advertising. Send marketing/promotional communications (email/SMS/postal) and show online ads on our Services or other websites based on your activity (subject to your choices and applicable law).
• Security and fraud prevention. Authenticate accounts; detect, investigate, or act on fraud, illegal or unsafe activity; protect public safety; secure our Services. You are responsible for keeping your credentials safe.
• Communicating with you. Provide customer support and maintain our relationship with you.
• Legal reasons. Comply with law and legal process; respond to lawful requests; enforce terms; protect our rights, users, and the Services.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, subject to this Privacy Policy, including:

• Shopify, vendors, and service providers (IT, payments, analytics, support, cloud, fulfillment, shipping).
• Business and marketing partners to provide marketing services and advertise to you (including personalized ads based on activity across merchants/websites). Partners will use your info per their own notices and applicable law.
• With your direction or consent (e.g., shipping, social media widgets, login integrations).
• Affiliates / corporate group as part of our operations.
• Business transactions / legal (merger, acquisition, bankruptcy) and to comply with legal obligations, enforce terms, or protect rights and safety.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties, which may be located in countries other than where you reside. We also use certain Shopify enhanced features that incorporate data from interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal information for its own purposes (including responding to your rights requests regarding those purposes). To learn more about how Shopify uses your personal information and your rights, see the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to third-party websites or platforms. Review their privacy and security policies and terms. We are not responsible for the privacy or security of such sites or the accuracy/completeness of information found there. Information you provide on public or semi-public venues (including social networks) may be viewable by others. Inclusion of links does not imply endorsement, except as disclosed on the Services.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent/guardian and believe your child provided personal information, contact us to request deletion. As of the Effective Date, we do not have actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of individuals under 16.

Security & Retention

We use reasonable safeguards, but no security measures are perfect and we cannot guarantee “perfect security.” Information sent to us may not be secure in transit—avoid using unsecure channels for sensitive details.

We retain personal information for as long as necessary for the purposes described here—e.g., to maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce agreements—subject to applicable laws.

Your Rights and Choices

Depending on where you live, you may have rights that can include:

• Access / Know (request access to personal information we hold about you).
• Delete (request deletion of personal information we maintain about you).
• Correct (request correction of inaccurate personal information).
• Portability (receive a copy of your personal information and request transfer, where applicable).
• Manage communications (opt out of marketing emails via the unsubscribe link; we may still send non-promotional messages like order or account notices).

You may exercise rights where indicated on the Services or by contacting us (details below). For Shopify’s processing, see Shopify’s Privacy Portal.

We will not discriminate against you for exercising your rights. We may verify your identity before processing requests, as permitted by law. You may authorize an agent to submit requests on your behalf; we may require proof of authorization and direct identity verification. We will respond within timeframes required by law.

Complaints

If you have a complaint about how we process personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country. If we transfer personal information out of the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses (or UK equivalents) unless the destination country has been deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for operational, legal, or regulatory reasons, or to reflect changes in our practices). We will post updates on this page, update the “Last updated” date, and provide notice as required by law.

Contact